Rates Forms and Brochures
Rates Direct Debt Form
You can either set up a Direct Debit Payment Authority Online or you can print a Rates Billing Direct Debit Form (PDF, 41 KB). Alternatively you can request a direct debit form from our Customer Services team on 0800 926 732.
Note: Make sure you read the terms and conditions and complete the form correctly - signing both pages. You can post your completed direct debit form to our Rates Team at Barkes Corner, Private Bag 12803, Tauranga, 3143. Do not email or fax your form as we will be unable to forward it to your bank.
View 'How can I pay my rates' page for further information.
Water Rates Direct Debit Form
You can either set up a Direct Debit Payment Authority Online or you can print a Water Billing Direct Debit Form (PDF, 41 KB) - print out both pages, complete and post to the Rates Team, Private Bag 12803, Tauranga 3143. Please note: your bank will not accept your direct debit form if you do not include both pages with original signatures. Please make sure you send the completed two page form to Council first so we can set up our accounts system to recognise payments from your bank. We will forward the form directly to your bank.
View 'Water Payments' page for further information.
Rates Brochures and Forms
Please note that we will no longer be accepting cheques as a form of payment from 30 May 2021. Please use alternative payment methods.
Rates Postponement Scheme Application Form (PDF, 42 KB)
Rates Postponement Scheme Booklet (PDF, 139 KB)
Rates Rebate Application Form 2023/2024 (printer friendly version) (PDF, 366 KB)
Rates Postponement for Financial Hardship (PDF, 74 KB)
The in's and out's of the rates discount and penalty process (effective 1 July 2023) (PDF 1.4 MB)