We're here to help
You can also use any of the options below.
We look forward to hearing from you.
Receive notifications from Council about the places you have marked as important to you, or report back to Council on issues or feedback around the District.
Do It Online
There are a number of things you can do online via our website such as dog registrations, paying for your parking fines and infringements, paying for water and rates and much more.
Ezispeak Telephone Interpreting Service
Did you know that you can get telephone interpreting support when you call or visit Council?
Feedback on Our Service
If you’re not happy with your experience with Council please feel free to get in touch with us.
Official Information Request
Under the Local Government Official Information and Meetings Act 1987 and Privacy Act 1993, you can make a request for official information.
Our Customer Charter
Customers of the Western Bay of Plenty District Council can expect staff to follow Council's Customer Charter. Read more about our charter.