We're here to help
Freephone 0800 WBOPDC - 0800 926 732 to report something that is causing an immediate risk to the safety of a person, people or property. Otherwise visit one of the pages below for more information on how we can help.
Receive notifications from Council about the places you have marked as important to you, or report back to Council on issues or feedback around the District.
Do it online
There are a number of things you can do online via our website such as dog registrations, paying for your parking fines and infringements, paying for water and rates and much more.
Feedback on our service
If you’re not happy with your experience with Council please feel free to get in touch with us.
Language line service
If you or someone you know needs language assistance, our call centre operators will get a Language Line translator on the line. Find out more.
Our customer charter
Customers of the Western Bay of Plenty District Council can expect staff to follow Council's Customer Charter. Read more about our charter.