If you need to install a new water, wastewater, or stormwater connection, here’s what you need to do:
(Please note: if you are applying for connections at more than one property, please lodge a separate application for each).
Complete the Application Form:
PLEASE NOTE - by applying for a water supply connection you confirm you have read and accepted the terms and conditions.
Complete the Application Form:
PLEASE NOTE - by applying for a wastewater supply connection you confirm you have read and accepted the terms and conditions
If you plan to work near or on any utilities, you’ll need to:
Contractors
We maintain a list of approved service connections contractors who have agreed to provide connections to our standards. We maintain a separate register of contractors registered to install pressure sewer systems. You must choose a contractor from these lists—download them below.
Work cannot begin until you have our approval and have notified us on who the contractor is.
Become an approved contractor for water services connections
Only councils’ maintenance contractor are allowed to work on the water supply network and only approved contractors are allowed to quote for and install a water meter connection. All registered drainlayers are allowed to undertake both stormwater and wastewater connections. To undertake work specifically for the Council a contractor must be SHE approved (pre-H&S) and comply with Council’s procurement requitements (available online).