If you need help paying your rates
If you are struggling to pay your rates, please read on - you may be eligible for one of our rates schemes or rates remission and postponement policies.
Pay Your Water Rates
There are lots of ways to pay your water rates. The easiest way is to set up a direct debit through your banks, or pay online with your credit or debit card. Find out more.
Have a read through some frequently asked questions about rates, they might help in answering your own question.
Rates Forms and Brochures
Find here the rates direct debit form, water rates direct debit form and helpful brochures.
Rating of Whenua Māori
Important changes to the rating of whenua Māori in 2021 have now reduced rating barriers, making it easier to use whenua Māori while also recognising its unique characteristics.
Sign up for your rates and water invoices by email
Sign up here to receive your rates and water invoices by email.