Paying Invoices (not rates or water)

Payment options

Invoice payments can be made online using:

• Credit Cards (which attracts a 1.22% fee)
• Debit Card
• Real Time Debit (Westpac and BNZ)

Please click on the link below.

Online payment

To make things easy, please have your invoice handy. You will need your customer number and invoice number that are shown on the top right-hand side of your invoice, and be certain to enter your email address correctly.

Payments made after 10.30pm New Zealand time will appear on your Council account the following business day, so please allow time for processing of your payment to ensure you do not attract a late penalty.

Once the transaction is completed you will be given a reference number and a confirmation notification will be sent to your email for your records. Please note that a receipt will not be provided.

Please note we're not in a position to accept credit card payments by phone.

Pay your invoice using internet banking direct from your bank account to Council. If you arrange internet banking yourself through your bank please remember to enter the following so we can process your payment to the correct rates account:

1st reference field: Customer number

2nd reference field: Invoice number

Council's bank details are: ANZ, Tauranga, 01 0434 0180600 00.

Payment can be made in-person by paying by cash, EFTPOS or credit card at Council's customer services counter at our Barkes Corner head office or at any of Council's libraries and service centres at Katikati, Ōmokoroa, Te Puke or Waihi Beach. It's important to note that our bank charges a convenience fee of 1.22% per transaction for credit card transactions.