Under the Local Government Official Information and Meetings Act 1987 (LGOIMA) and Privacy Act 2020, you can make a request for official information.
What is Official Information?
- Policies and procedures
- Decisions, our rationale for decisions, or our decision-making process
- Drawings, images or maps
- Reports, memos, letters, notes and
emails
- Internal policies or guidelines for decision
making
Building and resource consents are available to you by requesting a digital property file. Click here for more information on how to request a digital property file.
Will I be charged for the official information I have requested?
We may decide to recover some of the costs associated with requests for information that would require considerable labour and materials.
The costs are outlined in our Schedule of Fees and Charges and are as follows:
- $38 per half hour of staff time in excess of one hour
It may be justified to charge higher rates for staff time where staff with specialist expertise that are not on salary (ie, contractors) are required to process the request.
The decision to charge will be made clear to you within 20 working days of receiving your request.
How do I request official information?
- Complete the online request form below
- Phone our customer services Centre – 0800 926 732 or 07 571 8008
- Ask in person – at any of our five offices
- Post your request to – Private Bag 12803, Tauranga Mail Centre, Tauranga 3143
- Email us – info@westernbay.govt.nz
If you are not satisfied with the information provided to you under LGOIMA, you can contact the Office of the Ombudsman.
If you are not satisfied with the outcome of your request made under the Privacy Act you can contact the Office of the Privacy Commissioner.