Online Applications Now Live
We no longer accept hard/paper copies for new and renewal manager’s certificate applications. All applicants must apply and pay online for all new and renewal manager's certificate applications.
We are happy to provide assistance to customers who are having trouble applying online. If you require help please give us a call on 0800 926 732 or email email@example.com
How to Apply
New or renewal of manager's certificate
When a manager has been granted a manager's certificate and will start acting as a duty manager, the licensee must notify the Council's District Licensing Committee. Notification must also be made if a manager is dismissed, resigns or their certificate is cancelled.
New and Renewal Manager's Application Online
What happens to my application
In considering your application for a Manager's Certificate, we'll obtain a report from the Police. We may also arrange a time that suits you to complete an interview with an Alcohol Licensing Inspector.
Your application will be assessed based on you as the applicants suitability to hold a Manager's Certificate. Factors such as experience, training and knowledge of the Act and previous operation of licensed premises will be taken into consideration.
If there are objections you will be notified and sent a copy of the objection. You may be required to attend a hearing of the District Licensing Committee. A District Licensing Committee hearing is a legal process similar to a court hearing, but with a chairperson and a panel of appointed members instead of a judge.
All fees associated with alcohol licensing are listed in our fees and charges (PDF, 182KB)
The time it takes to process a Manager's Application is dependent on a number of factors these may include: completeness and accuracy of the application, information contained in reports from the Police and Inspector, plus the time to schedule and complete the interview where applicable.
Please note there are processing close-down days that apply to applications in process over the period 20 December to 15 January annually.
Temporary and Acting Duty Manager's
When alcohol is being sold or supplied to the public on licensed premises, there must be a manager who holds a Manager's Certificate on duty at all times.
If you are the manager on duty, it is your responsibility to make sure the premises meets its responsibilities under the Sale and Supply of Alcohol Act 2012 and the conditions of the alcohol licence.
If a certified manager is ill, absent, dismissed or resigns, the licensee can appoint a temporary manager. The temporary manager does not need to hold a current manager's certificate, but must lodge an application for a manager's certificate within two working days of the appointment. The temporary manager's status will remain in effect until their application has been considered.
If the application is not lodged within two working days, or the application is refused, the licensee must stop using that person as a manager. See Notice of Management application (PDF, 955KB)
Acting managers can be appointed to cover planned or unplanned leave. If a manager is ill or absent, the licensee may appoint an acting manager for no more than three weeks at any one time, or a period of no more than six weeks in any 12-month period. See Notice of Management application (PDF, 955KB)
If you'd like further information please email firstname.lastname@example.org or phone Customer Services on 0800 926 732 .