When alcohol is being sold or supplied to the public on licensed premises, there must be a manager who holds a Manager's Certificate on duty at all times. If you are the manager on duty, it is your responsibility to make sure the premises meets its responsibilities under the Sale and Supply of Alcohol Act 2012 and the conditions of the alcohol licence.
If a certified manager is ill, absent, dismissed or resigns, the licensee can appoint a temporary manager. The temporary manager does not need to hold a current manager's certificate, but must lodge an application for a manager's certificate within two working days of the appointment. The temporary manager's status will remain in effect until their application has been considered.
If the application is not lodged within two working days, or the application is refused, the licensee must stop using that person as a manager. See Notice of Management application (PDF, 149KB)
Acting managers can be appointed to cover planned or unplanned leave. If a manager is ill or absent, the licensee may appoint an acting manager for no more than three weeks at any one time, or a period of no more than six weeks in any 12-month period. See Notice of Management application (PDF, 149KB)
New or renewal of manager's certificate
When a manager has been granted a manager's certificate and will start acting as a duty manager, the licensee must notify the Council's District Licensing Committee. Notification must also be made if a manager is dismissed, resigns or their certificate is cancelled.
What happens to my application
In considering your application for an Alcohol Licence, we'll obtain reports from the Police and, in some instances, the Medical Officer of Health, and the Fire Service. We may also arrange a time that suits you to complete an interview with a Licensing Inspector.
Your application will be assessed based on the premises and applicants suitability to operate an alcohol licence or hold a licence. Factors such as hours of operation and areas of designation, types of products sold, food availability, host responsibility, and affect or potential affect on neighbouring properties amenity and good order, will be taken into consideration for premises. Factors such as experience of the applicant, training and knowledge of the Act and previous operation of licensed premises will be taken into consideration for a manager.
If the application requires public notification and there are objections you may be required to attend a hearing of the District Licensing Committee. A District Licensing Committee hearing is a legal process similar to a court hearing, but with a chairperson and a panel of appointed members instead of a judge.
All fees associated with alcohol licensing are listed in our fees and charges (PDF, 182KB)
The time it takes to process alcohol licence applications is dependent on a number of factors these may include; information contained in reports from the Police, Medical Officer of Health, Fire Service or Inspector; any objections from members of the public, and outstanding resource consent or building consent requirements.
Please note there are processing close-down days that apply to applications in process over the period 20 December to 15 January annually.
If you'd like further information please email email@example.com or phone Customer Services on 571 8008.